Privacy Policy

We collect different types of information whenever you interact with our website or use our services.

• Personal Information Your name, email address, phone number, billing address, shipping address, payment information and any details required to process your orders and provide customer support.
• Non-Personal Information IP address, browser type, operating system, device information, browsing activity and approximate location to improve website performance and user experience.

• Order Processing Process purchases, complete transactions and deliver your products safely.
• Customer Communication Respond to enquiries, provide support and send order updates or promotional emails that you can unsubscribe from at any time.
• Website Improvement Improve security, functionality and your overall shopping experience.
• Legal Compliance Meet applicable legal and regulatory obligations.

Tech Mart uses industry-standard security measures to protect your personal information from unauthorized access, misuse or disclosure. Although we continuously improve our security practices, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

We follow internationally recognized privacy principles including GDPR requirements where applicable and comply with relevant Bangladeshi laws regarding the protection of personal data.

We use cookies to improve website functionality, remember your preferences and deliver a better browsing experience.

You may disable cookies through your browser settings. However, certain features of our website may not function properly after disabling cookies.

We only share your personal information with trusted third-party service providers when it is necessary to operate our business and provide our services.

• Payment Processors Secure payment providers process transactions safely and help protect your financial information.
• Shipping & Delivery Delivery partners receive the necessary information required to ship and deliver your orders.
• Marketing Partners Trusted marketing partners may help us send promotional communications. You can opt out at any time.

We require all third-party partners to maintain appropriate security standards and protect your information from misuse.

• Access Request a copy of the personal information we hold about you.
• Rectification Request corrections to inaccurate or incomplete personal information.
• Erasure Request deletion of your personal information, subject to applicable legal requirements.
• Opt-Out Unsubscribe from marketing communications at any time by using the unsubscribe link or contacting us.

Tech Mart does not knowingly collect personal information from children under the age of 13. If such information is unintentionally collected, we will promptly remove it from our records.

We may update this Privacy Policy from time to time to reflect changes in our services, business operations, or legal requirements. Any updates will be published on this page with the revised Effective Date.

• General Data Protection Regulation (GDPR) For users located in the European Union, we comply with GDPR requirements relating to the collection, processing and protection of personal data.
• Bangladesh Digital Security Act We follow the Digital Security Act, 2018 and other applicable Bangladeshi privacy laws to safeguard customer information.