Terms & Conditions

• 1.1These Terms and Conditions govern your use of Tech Mart, including browsing, purchasing, and interacting with the platform.
• 1.2We reserve the right to modify these terms at any time. Updates will be posted on this page.

• 2.1You must be at least 18 years old to create an account and make purchases.
• 2.2You are responsible for maintaining the confidentiality of your account credentials.
• 2.3Any fraudulent, abusive, or unauthorized activity may result in account suspension or termination.

• 3.1We strive to provide accurate product descriptions, images, and pricing, but errors may occur.
• 3.2Prices are subject to change without prior notice.
• 3.3Discounts, promotions, and offers are time-sensitive and may have specific terms.

• 4.1Placing an order does not guarantee acceptance. We reserve the right to cancel or refuse orders at our discretion.
• 4.2Payments must be made through approved methods (e.g., bKash, Nagad, Rocket, debit/credit cards, cash on delivery).
• 4.3Orders will only be processed after successful payment verification.

• 5.1Delivery times vary based on location, availability, and courier service policies.
• 5.2We are not responsible for delays due to unforeseen circumstances (e.g., strikes, natural disasters).
• 5.3Customers must provide accurate shipping details. Wrong addresses may result in delivery failure.

• 6.1Customers may request a return or refund within 3 days of delivery, subject to eligibility.
• 6.2Products must be unused, in original packaging, and include proof of purchase.
• 6.3Refunds will be processed within 30 days after the returned item is inspected.
• 6.4Some products may not be eligible for returns.

See our full Warranty, Return & Refund Policy for details.

• 7.1Product warranties are subject to manufacturer policies.
• 7.2We are not liable for any indirect, incidental, or consequential damages from product use.
• 7.3Customers are responsible for proper use and maintenance of purchased items.

• 8.1We collect and process personal data per our Privacy Policy.
• 8.2Your data will not be shared with third parties without consent, except as required by law.
• 8.3We implement security measures to protect user information but cannot guarantee absolute protection.

• 9.1You may not engage in illegal activities, fraud, hacking, or misuse of our platform.
• 9.2Unauthorized reselling or reproduction of our products and content is prohibited.
• 9.3Harassment, abusive language, or harmful behavior towards other users or staff will not be tolerated.

• 10.1Any disputes shall first be resolved through discussion. If unresolved, legal action may be taken under the laws of Bangladesh.
• 10.2Courts of Bangladesh shall have exclusive jurisdiction over disputes.